Managing several projects to solve key issues across London concerning information governance: information sharing, data security, obtaining and recording consent, dealing with sensitive patient and staff information, training and development.
I worked closely with different types of organisations providing healthcare including the NHS, local councils and private companies. Working together across these organisational boundaries for the first time, they were able to immediately see the benefits of sharing best practices and encouraging other colleagues to do the same. This was an exciting project to be involved in and clearly demonstrated the merits of collaborative engagement when it comes to solving complex social issues.
Working as part of a dynamic team supporting the five main hospitals in south east London – University Hospital Lewisham, Greenwich Hospital, Princess Royal Hospital, Guy’s and St Thomas – I coordinated the Director’s On Call Rota to ensure senior management cover at all times, as well as facilitating regular discussions between the hospitals for resource allocation during regional emergencies and other urgent pressures.
Working with six Clinical Commissioning Groups in south east London, I was part of a team of project managers facilitating collaboration at the highest levels of the organisations – chief executives and directors of commissioning – in order for them to cascade clinical strategy management practice throughout their teams.
In March 2012, the NHS 111 service provider in south east London was being performance managed and was eventually replaced with an alternative service provider. I was part of a team of project staff overseeing the transition, making sure that things went as smoothly as possible for staff as well as patients.